Use the contact information on this page to make sure your question goes to the right place.

New to the Care Information Exchange?

Click on the button to register for the Care Information Exchange

You can create an NHS login and register for the Care Information Exchange now if you have been treated since 2018 at any of these nine hospitals: Charing Cross, Chelsea and Westminster, Hammersmith, Hillingdon, Mount Vernon, Queen Charlotte’s and Chelsea, St Mary’s, Western Eye and West Middlesex. NHS Login is a national service for you to securely access digital health and care services, including the Care Information Exchange, with one username and password.

Already using it?

If you are already using the Care Information Exchange and you have a query about the information you can see, please contact the organisation that invited you to join.

Imperial College Healthcare NHS Trust: see the website for more information. Email the the Imperial Care Information Exchange service desk if you have queries. 

Chelsea and Westminster NHS Foundation Trust: see the website or contact their Care Information Exchange team.

If you have a general query about the Care Information Exchange please fill in the contact form below.




Media enquiries

All media enquiries about the Care Information Exchange should be directed to the Imperial College Healthcare NHS Trust press office at imperial.press.office@nhs.net. We are open from 9am to 5pm, Monday to Friday.