If professionals involved in your care are using the Care Information Exchange, they may invite you to join. It is particularly useful for people who need frequent tests, treatment or care.

Designed for patients and service users in North West London

The Care Information Exchange is for me, my GP, my family and my hospital

Right now, selected groups of patients and professionals are starting to use the Care Information Exchange. If professionals involved in your care are using the Care Information Exchange, they may invite you to join.

The Care Information Exchange is designed for patients and service users in North West London and their health and care professionals. It is especially useful for people who regularly need to see different health and social care professionals working at different locations.

If you are interested in using the Care Information Exchange please complete our contact form.

Viewing your information

If you have an account, you will be able to log in to the Care Information Exchange using your username and password from any computer or tablet with internet access.

You and your health and care professionals can enter information into the care information exchange, and data may be entered from the IT systems used in GP practices, hospitals and other health and care organisations.

When you set up your account you will be shown how to control who sees your information. Health and care professionals involved in your care will only see your information if you invite them to share your record. The only exception to this is an emergency or life-threatening situation when a health or care professional may decide they must consult your record. In this case there will be a computer record of who accessed your information and why.